Never Miss Another Call

A multi-location auto dealership group was missing an estimated 40% of inbound phone calls during peak hours and after business hours. Each missed call represented a potential $35K–$65K vehicle sale. The receptionist team was overwhelmed, hold times averaged 3.5 minutes, and callers were hanging up before reaching a human. Hiring additional staff across three locations would cost $180K+ annually.

We deployed an AI voice agent that handles inbound calls with natural, conversational speech — not a robotic phone tree. The agent was trained on the dealership's inventory, financing options, service scheduling, and common customer questions. It can qualify leads, schedule test drives, transfer to a specific salesperson, and send follow-up texts with inventory links — all in real time. The system integrates with the dealership's existing DMS (Dealer Management System) and CRM, so every interaction is logged and attributed.